Terms of Service
The terms that govern use of this website, the customer portal, and the ticketing system.
Last updated: August 2026
Acceptance of terms
By accessing or using this website, the customer portal, or the ticketing system operated by Capra LLC, doing business as Capra Technologies ("we," "us"), you agree to these Terms of Service. If you do not agree, please do not use the site or these tools.
Acceptable use of the site
You agree to use this website only for lawful purposes and in a way that does not impair the rights, privacy, or security of others. You may not attempt to disrupt, reverse-engineer, or gain unauthorized access to the site, its backend, or any connected system.
Customer portal
The customer portal is provided through SyncroMSP. Access is limited to authorized users. You are responsible for keeping your login credentials confidential and for all activity under your account. If you believe your access has been compromised, contact us immediately.
Ticketing system
Service tickets submitted through the site are processed via SyncroMSP. You agree to provide accurate information when submitting or looking up tickets and to use the ticketing system only to request legitimate support. We are not responsible for tickets that cannot be matched or processed due to inaccurate or incomplete information.
Intellectual property
All content on this site — including text, logos, and design — is owned by or licensed to Capra LLC and is protected by applicable intellectual property laws. You may view and download content for personal, non-commercial use. You may not copy, redistribute, or reuse content without our written permission.
Disclaimer of liability
This website and its content are provided "as is" without warranties of any kind, express or implied. Capra LLC does not warrant that the site will be uninterrupted, error-free, or free of harmful components. To the fullest extent permitted by law, Capra LLC and its affiliates are not liable for any direct, indirect, incidental, or consequential damages arising from your use of, or inability to use, the site, the customer portal, or the ticketing system.
Limitation of liability
Our services are intended to support your business, but no IT or cybersecurity service can guarantee against all incidents. You remain responsible for your own data, systems, and decisions. Nothing in these terms creates a guarantee of specific results.
Governing law
These Terms of Service are governed by and construed under the laws of the State of Connecticut, without regard to its conflict-of-law principles. Any disputes arising from these terms or your use of the site shall be resolved in the state or federal courts located in Connecticut.
Changes to these terms
We may update these terms from time to time. Continued use of the site after changes are posted constitutes acceptance of the updated terms.
Contact
Capra LLC
54 Chalk Hill Rd
Monroe, CT 06468
Phone: 203-816-6666
Email: info@caprallc.com